I need to vent a little and what better place to do it then on the Internet with my whole audience (I think 4.5 people now) listening or reading. Installshield is really pissing me off right now. Not necessarily the company itself, so don’t think I’m bashing them, but their program is really getting under my skin. One of the responsibilities of my job is to design the installation procedures, which, for the most part, has been going well. But, then I upgraded our installation software and it has been giving me nothing but trouble ever since. Scripts that used to work, don’t any more, which is the most frustrating part. Now, I am too deep into this project to cut ties and revert back to the old install and the deadline is approaching fast. I’ve been in contact with InstallShield technical support, but I am lucky to get more than one answer a day out of them. I fear that they have contracted their tech support over seas and there are time differences……
Looks like I just got another email from them, I guess I better quit
